Shannon L. Zetrouer is a Circuit Mediator certified by the Supreme Court of Florida. Ms. Zetrouer is a strong proponent of mediation as a means of conflict resolution. Her mission as a mediator is to: provide an opportunity for opposing parties to communicate their point of view to an impartial listener; help all parties gain a better understanding of why and how the conflict arose; and facilitate flexible solutions to the satisfaction of everyone involved in a dispute, saving all parties time, fees, and additional stress.

Mediation can often provide a win-win scenario that is not possible in litigation.